Privacy Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work social media sites will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

By visiting this link: www.rokit.co.uk/contact

PRIVACY POLICY 

This privacy policy applies between you, the User of this Website and Rokit LTD, the owner and provider of this Website.  Rokit LTD takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data  collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
Data collectively all information that you submit to Rokit LTD via the Website. This definition incorporates,  where applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and /or when you use certain features of the Website. Details of the cookies used by this Website are set out  in the clause below (Cookies);
Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the GDPR,  and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR the UK General Data Protection Regulation;
Rokit LTD, we or us Rokit LTD, a company incorporated in England and Wales with registered number 02041920 whose registered office is at 95 High Street, Edware, HA87DB;
UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the  Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy  and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or you any third party that accesses the Website and is not either (i) employed by Rokit LTD and acting in the  course of their employment or (ii) engaged as a consultant or otherwise providing services to Rokit LTD  and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using, http://www.rokit.co.uk, and any sub-domains of this site unless  expressly excluded by their own terms and conditions.


  1. In this privacy policy, unless the context requires a different interpretation:

    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of  this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. "including" is understood to mean "including without limitation";
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy 

  1. This privacy policy applies only to the actions of Rokit LTD and Users with respect to this Website. It does not extend  to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social  media websites.

  2. For purposes of the applicable Data Protection Laws, Rokit LTD is the "data controller". This means that Rokit LTD  determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:

    1. name;
    2. date of birth;
    3. gender;
    4. contact Information such as email addresses and telephone numbers;
    5. demographic information such as postcode, preferences and interests;
    6. IP address (automatically collected);
    7. web browser type and version (automatically collected);
    8. operating system (automatically collected);

in each case, in accordance with this privacy policy.

How we collect Data 

  1. We collect Data in the following ways: data is given to us by you ; and data is collected automatically.

Data that is given to us by you 

  1. Rokit LTD will collect your Data in a number of ways, for example:

    1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
    2. when you register with us and set up an account to receive our products/services;
    3. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
    4. when you enter a competition or promotion through a social media channel;
    5. when you make payments to us, through this Website or otherwise;
    6. when you elect to receive marketing communications from us;

in each case, in accordance with this privacy policy.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:

    1. we automatically collect some information about your visit to the Website. This information helps us to make  improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
    2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more  information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible  service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

    1. improvement of our products / services;
    2. transmission by email of marketing materials that may be of interest to you;
    3. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are  not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights"  below).

  2. For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:

    1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
    2. or other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
    3. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

  1. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:

    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.

  1. We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.

  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any  misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail  address: customercare@rokit.co.uk.

  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and  devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get  Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:

    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we  modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally  permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    4. Right to erase - the right to request that we delete or remove your Data from our systems.
    5. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which  we can use it.
    6. Right to data portability - the right to request that we move, copy or transfer your Data.
    7. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

  1. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data  (where consent is our legal basis for processing your Data), please contact us via this e-mail address:  customercare@rokit.co.uk.

  2. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's  Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

  3. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes  during the period for which we hold it.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are  not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You  are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control 

  1. Rokit LTD may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Rokit LTD. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

  2. We may also disclose Data to a prospective purchaser of our business or any part of it.

  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies 

  1. This Website may place and access certain Cookies on your computer. Rokit LTD uses Cookies to improve your  experience of using the Website and to improve our range of products. Rokit LTD has carefully chosen these Cookies  and has taken steps to ensure that your privacy is protected and respected at all times.

  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your  consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Rokit LTD to provide  a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain  features of the Website may not function fully or as intended.

  4. You can find a list of Cookies that we use in the Cookies Schedule.

  5. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept  Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

  6. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the  Website more quickly and efficiently including, but not limited to, personalisation settings.

  7. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

  8. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the  validity and enforceability of the other provisions of this privacy policy will not be affected.

  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Rokit LTD reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the  terms of the privacy policy on your first use of the Website following the alterations.

You may contact Rokit LTD by email at customercare@rokit.co.uk.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.